On the off chance that you endeavor to sign in to your Microsoft account with a record name that we don’t remember, you’ll get the message, “That Microsoft account doesn’t exist. Enter an alternate email address or get another record.” While we can’t send you your overlooked record data, you can utilize this article to stroll through a few stages to enable you to discover or recollect it yourself.
Twofold watch that you spelled your record name effectively. Check for errors and ensure characters aren’t swapped around. Attempt a couple diverse varieties. On the off chance that it’s an email address, possibly you utilized your center name, or added a number as far as possible.
In the event that you’ve changed your telephone number or email as of late, ensure you attempt your more seasoned ones as well.
You can’t utilize your Xbox Gamertag to sign in to your Microsoft account. Gamertags are just intended to speak to you to other individuals while you play and associate on Xbox. To sign in to your Microsoft account, utilize an email address, telephone number, or Skype ID related with the record.
In the event that you endeavored to sign in utilizing a record provided by your work or school, almost certainly, you don’t have a Microsoft account. Work or school records can feel a considerable measure like Microsoft accounts since you utilize them to sign in to Microsoft applications and administrations like Outlook or Office 365. In any case, these records are limited from administrations like Xbox and the Microsoft account site.
On the off chance that you attempt to sign in to your Microsoft account with a record name that we don’t remember, you’ll get the message, “That Microsoft account doesn’t exist. Enter an alternate email address or get another record.” While we can’t send you your overlooked record data, you can utilize this article to stroll through a few stages to enable you to discover or recollect it yourself.
Note
In the event that you overlooked your secret word, perceive How to reset your Microsoft account secret key.
Stage 1: Did you type your record name mistakenly?
Twofold watch that you spelled your record name effectively. Check for grammatical errors and ensure characters aren’t swapped around. Attempt a couple distinctive varieties. In the event that it’s an email address, perhaps you utilized your center name, or added a number as far as possible.
On the off chance that you’ve changed your telephone number or email as of late, ensure you attempt your more seasoned ones as well.
Make sure that you’re utilizing the right area, for example, @outlook.com, @gmail.com, or @live.com.
Stage 2: Are you utilizing a record name from an alternate kind of record?
Xbox accounts
You can’t utilize your Xbox Gamertag to sign in to your Microsoft account. Gamertags are just intended to speak to you to other individuals while you play and interface on Xbox. To sign in to your Microsoft account, utilize an email address, telephone number, or Skype ID related with the record.
Work or school accounts
On the off chance that you endeavored to sign in utilizing a record provided by your work or school, all things considered, you don’t have a Microsoft account. Work or school records can feel a great deal like Microsoft accounts since you utilize them to sign in to Microsoft applications and administrations like Outlook or Office 365. However, these records are confined from administrations like Xbox and the Microsoft account site.
Stage 3: Have you overlooked your record name?
It tends to be anything but difficult to overlook your record name in the event that you made it as of late or on the off chance that you haven’t marked in for some time. Here are some ways you can discover your record subtle elements:
Utilize the username imply
Go to the Microsoft account sign in page and select Sign in with Microsoft.
Select Forgot my username.
Enter an elective email address or telephone number that is related with your Microsoft account. A security code is sent to the elective email address or telephone number.
Enter the code on the following screen.
On the following screen, you’ll see a rundown of all usernames you’ve related to that elective email address or telephone number. Note: Part of the usernames are covered up for security reasons.
Sign in utilizing one of the usernames appeared on the screen.
In the event that this doesn’t work, attempt these extra approaches to discover your record points of interest.